Game wont install iOS

[eltorodefelipinas 1]

i am so disappointed, i have paid for this game and it wont even install, it just goes back to start. please help me advise me what to do. i cant even get a refund of it because the app doesnt appear at reportaproblem.apple.com because the app wont install. please help :((

Edited September 13, 2020 by eltorodefelipinas

[What is BSSR 7]

ios version?

[eltorodefelipinas 1]

2 hours ago, What is BSSR said:

ios version?

12.4.8 im using an iphone 6+ i can run rome total war perfectly fine but age of civ 2, i cant

[What is BSSR 7]

Ram?